Refund policy

All sales are final. We do not accept returns, refunds, or exchanges on any items purchased.

EM Jewelry Co is not responsible for broken pieces past two weeks from the date of delivery.

Jewelry may be requested to be repaired by EM Jewelry Co at an additional charge. Please reach out to us via emjewelry@outlook.com or on Instagram at @em.jewelryco so we can review your request!

Custom, made-to-order, and personalized items are non-refundable and non-exchangeable.

Thank you for supporting EM Jewelry Co.